Privacy Policy

Your Personal Information

We only store your personal information for the purposes of fulfilling your order through our online store, if you have contacted us via web form, if you have signed up for an online account or have subscribed to our marketing newsletter.

We will not use your personal information for marketing purposes unless you have explicitly opted in to our marketing newsletter.

Only nominated persons have access to your data.

  • Employees of our company
  • Our website developers & server hosts

How long we retain your data

We hold personal information for the following time limits, then private data is anonymized.

  • Pending orders – 1 year
  • Failed Orders – 1 Year
  • Cancelled Orders – 6 Years
  • Completed Orders –  6 Years
  • Inactive Accounts – 1 year

Data Requests

If you would like a record of what personal information we have stored about you, please contact us using our web form and we would be happy to assist you.

Payment Security

We use NetPay to process online transactions, we do not store your credit card information on our servers.

External Links

We are not responsible for the content of external links from our website.

Security

Our website utilizes SSL, all data between your browser and our website is encrypted. Your passwords (if you have an account) are encrypted.

Our website developers routinely update and maintain our website and servers, ensuring they are patches with the latest security updates.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

What rights you have over your data

If you have an account on this site  you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.